---
title: "How to Cancel the Subscription Plan"
url: "https://help.getqcall.com/en/article/how-to-cancel-the-subscription-plan"
language: "en"
last_updated: "2026-08-14T16:12:49.716Z"
---

# How to Cancel the Subscription Plan

You can cancel your GETQCALL subscription plan at any time directly from your account. Once canceled, automatic renewal will be stopped, and you can continue using the features included in your plan until the end of your current billing period.

Go to the **User Menu** in the top right corner of the page.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1761265231568.gif)

  

Select a new plan and press the **Choose Plan** button.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1761265326013.png)

In the opened window, make sure your email address is displayed in the field, then press **Send**.  
You will receive the generated link in your email.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1764778006305.jpg)

From the email you received, click **Log in To Your Customer Portal**.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1764792705793.gif)From the page that opens, click ***Cancel Subscription*****.**

![](https://media.userguiding.com/files/knowledge-base/101899/file-1764794626486.gif)