---
title: "How to Create an Employee Group"
url: "https://help.getqcall.com/en/article/how-to-create-an-employee-group"
language: "en"
last_updated: "2026-08-14T16:11:00.148Z"
---

# How to Create an Employee Group

Employee Groups in GETQCALL allow you to organize employees into teams and manage how service requests are assigned and delivered. By creating groups, you can ensure that the right employees receive the right notifications based on their role, department, location, or responsibility.

Go to the **Employee List**.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1761417750042.gif)

Click the **Add Group** button.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1761417874130.gif)

In the popup window, enter the group name and click **Add Group**.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1761418181736.gif)

After the employee group has been created, you need to assign it to the **Location**, **Shift**, and **Employees**.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1769643318145.gif)

![](https://media.userguiding.com/files/knowledge-base/101899/file-1769643885645.gif)

After assigning all positions, the configuration can be completed.