---
title: "Sender Portal – General Information"
url: "https://help.getqcall.com/en/article/sender-portal-general-information"
language: "en"
last_updated: "2026-08-14T16:27:14.643Z"
---

# Sender Portal – General Information

The GETQCALL Sender Portal provides employees with a simple way to send service requests and communicate with the appropriate staff or employee groups. From one centralized interface, users can select recipients, send requests, use prebuilt messages, and review previous activity, helping streamline communication and improve response times.

The **Sender Portal** is a web-based application that allows staff members to send requests directly to specific employees or groups.

  

It can be used across various industries, including **hotels and resorts**, **service sectors**, **restaurants**, **gyms**, **offices**, and more.

  

The system is **commonly used at hotel front desks and reception areas**, where staff can quickly send service or maintenance requests to the appropriate department.

  

Once an employee account is created, they can log in to the [**Sender Portal**](https://app.getqcall.com/employee-sender/employee-list) to submit and manage their requests efficiently.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1762638690983.png)

The **Sender Portal** contains three main pages: **Employee List**, **Group List**, and **History**.

-   **Employee List** – Allows staff to send requests directly to a specific employee. The request can be a simple **Call Request** or a **custom request** with additional details.

Call Request

![](https://media.userguiding.com/files/knowledge-base/101899/file-1762640702562.gif)

Sample Message

![](https://media.userguiding.com/files/knowledge-base/101899/file-1762640722312.gif)

Custom Message

![](https://media.userguiding.com/files/knowledge-base/101899/file-1762640750182.gif)

-   **Group List** – Enables sending requests to an entire group or department at once.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1762641590427.gif)

-   **History** – Displays all previously sent requests with their timestamps and status for easy tracking and reference.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1762642418580.jpg)