---
title: "Session Expired – How the QR Code Session Works"
url: "https://help.getqcall.com/en/article/session-expired-how-the-qr-code-session-works"
language: "en"
last_updated: "2026-08-14T16:09:21.906Z"
---

# Session Expired – How the QR Code Session Works

When you scan a GETQCALL QR code or tap an NFC tag, a virtual session is automatically created for your device.

![](https://media.userguiding.com/files/knowledge-base/101899/file-1786640943601.jpg)

### How It Works

1.  **Scan the QR Code or Tap the NFC Tag**  
    Scan the QR code with your phone's camera or tap the NFC tag to open the GETQCALL page.
2.  **Your 40-Minute Session Starts**  
    Once the page opens, a virtual session is created. This session remains active for **40 minutes**.
3.  **Use the Available Services**  
    During the active session, you can access and use the services and buttons available on the QR code page.
4.  **Session Expires After 40 Minutes**  
    After 40 minutes, the virtual session automatically expires. If you refresh or try to use the page after the session has expired, you will see the **“Session Expired”** message.
5.  **Start a New Session**  
    To use the service again, simply **scan the QR code again or tap the NFC tag again**. A new 40-minute session will be created automatically.

### Why Do We Use Sessions?

The 40-minute session helps ensure that GETQCALL services are accessed from the intended QR code or NFC tag and prevents an old page from being reused indefinitely.

**Seeing “Session Expired” does not mean there is a problem with the QR code.** Simply scan the QR code or tap the NFC tag again to continue.