Find the insights and best practices about our product.
Getting Started
Learn the basics and get started with GETQCALL.
General
General information, features, and frequently asked questions.
Settings
Learn how to configure and manage your GETQCALL account settings.
Location List
Learn how to create, configure, and manage your locations.
Employee List
Learn how to add, configure, and manage employees and their access.
Service History
Learn how to review, track, and manage your service history.
QR Code List
Learn how to create, customize, and manage your QR codes.
Application Receiver
Learn how to set up and use the GETQCALL Client app to receive service requests.
Sender Portal
Learn how to use the Sender Portal to send and manage service requests.
Frequently Asked Questions
How do I change my account password?
How do I update my email address?
How do I update my profile picture?
How do I contact support?
How do I change my profile phone number?
How do I request to delete my account (Phone Application)?
Why do I need to create a location?
How do I create a location?
How do I rename a location?
How do I delete a location?
How do I upload a logo for a location?
How do I add social media links to a location?
How do I add Wi-Fi credentials for Physical Buttons?
How do I add Wi-Fi credentials for QR Code button?
How do I assign a location to a QR Code, employee, or group?
How do I create a QR Code?
How do I assign a QR Code to a location?
How do I rename a QR Code?
How do I change the QR Code design?
How do I change the QR Code page template?
How do I assign functions to QR Code buttons?
How do I reorder QR Code buttons?
How do I download a QR Code?
How do I duplicate a QR Code?
How do I delete a QR Code?
How do I enable/disable GPS restrictions?
How do I download collected customer info from a QR Code?
How do I create an employee account?
How do I assign an employee to a location, group, or shift?
How do I create an employee group?
How do I create a shift for employees?
How do I manage User permissions?
How do I view employee service history?
How do I prebuild sample messages?
Where do sample messages appear?
How do I view call history for a Sender employee?
How do I send requests from the Sender Portal?
How do I log in to the GetQCall App?
How do I view new requests in the app?
How do I accept and complete requests in the app?
How do I check service history in the app?