The Employee Service History provides detailed information about all calls and emails sent. You can track the most popular locations, QR Codes, and employees.

The Employee Service History is an auto-updating page that can also be used as a call dashboard if needed.

It provides the ability to see the time a request was created, the location it originated from, who created it, and which group or person was used.

You can see who accepted the request and the message associated with it.

Detailed status of the request.

It also provides detailed information about the request, including the time it was accepted, if and when it was canceled, when it was completed, and the total time spent on the request.

All information can be exported to a CSV file.

All this information provides you the ability to track every request in your workflow, creating a seamless bridge between your customers and staff. You can gain detailed insights into the most popular locations, identify areas with frequent issues, and even recognize the employee of the month. By combining all these features, the Employee Service History becomes a powerful tool for optimizing operations, improving customer service, and effectively managing your team.