How to Assign an Employee to a Location, Group, and Shift
You can assign an employee to a Location, Group, and Shift in GETQCALL to ensure service requests are routed to the appropriate staff members at the right time. These assignments help organize your team by workplace, responsibilities, and working schedule, making request management more efficient and improving response times.
Click the Assign button on the employee you want to manage.
Assign a Location to the employee.
Assign a Shift to the employee.
Assign a Staff Group to the employee.
The assigning process is complete.