How to Create an Employee Shift
You can create an Employee Shift in GETQCALL to define when employees are scheduled to receive and respond to service requests. Shifts help organize staff availability by specific working hours and ensure that requests and notifications are routed to the appropriate employees during their scheduled time.
Go to the Employee List.

Click the Add Shift button.

In the popup window, fill out the shift name, start and end times, and select the workdays.

Click Add Shift.
After the shift has been created, you can assign it to an employee.