Help Center
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Help Center
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Getting Started
Using the Dashboard
General
Why a Location Needs to Be CreatedHow to Register GetQCall Review Tap PlateGeneral Information – Service HistorySession Expired – How the QR Code Session Works
Settings
How to Add and Manage a UserHow to create Support TicketHow to Update Profile AvatarHow to Change Your Account PasswordHow to Cancel the Subscription PlanHow to Change the Subscription Plan
Location List
How to Add or Change Social LinksHow to Download the Collected Customers infoGeneral Information from the Location ListHow to Assign a Location to a QR Code and an EmployeeHow to Upload a Logo for the LocationHow to Set Up WiFi Configuration for the Physical ButtonHow to Set Up Wi-Fi Credentials for the Wi-Fi ButtonHow to Delete the LocationHow to Rename the Location NameHow to Create a Location
Employee List
How to Assign an Employee to a Location, Group, and ShiftHow to Create an Employee AccountHow to Create an Employee ShiftEmployee List – General InformationPush Notification Status in the Employee ListHow to Create an Employee Group
Service History
General Information of Service HistoryHow to Export a Service History Report
QR Code List
How to Change QR Code Button Links or FunctionsHow to Change the Order of QR Code ButtonsHow to Assign a QR Code to a LocationHow to Delete a QR CodeHow to Change the QR Code Page DesignHow to Change the QR Code DesignHow to Deactivate a QR CodeHow to Duplicate a QR CodeHow to Download a Created QR CodeHow to Disable GPS RestrictionsHow to Rename a QR CodeHow to Create a QR CodeGeneral Information QR Code List DashboardHow to Set Up the Review Button
Application Receiver
How to Use GETQCALL Client on Apple WatchGetQCall Client Application OverviewHow to Use GetQCall Client Application
Sender Portal
How to Prebuild Sample MessagesSender Portal – General InformationHow to View Call History for a Sender Employee

Why a Location Needs to Be Created

A Location needs to be created in GETQCALL to organize and connect your QR Codes, employees, groups, and service requests with a specific business location. Locations help ensure that customer requests are routed to the appropriate staff while also making it easier to manage multiple branches, departments, or service areas within a single GETQCALL account.

If you want to set up a QR code page and add buttons with various functions, you first need to create a Location.


Each location represents a unique place or branch of your business. The location name will appear as the title on the QR code page, helping users easily identify where the QR code belongs. Additionally, the social links displayed on the QR code page are configured directly from the location settings.


You can create a single QR code and assign it to multiple locations when the GPS Status feature is active. When a user scans the QR code, the system will request GPS access and automatically detect their position. Based on the user’s current location, the QR code page will dynamically update — showing the corresponding location name, social links, and other location-specific information.

This makes it possible to use one QR code for multiple sites while still providing a personalized experience for each location.

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